We understand you will be keen to know when the recipient will be receiving the flowers you've kindly bought for them. Due to the majority of our flowers being delivered by our professional local florists, we don't offer a live tracking service but our Customer Service team is on hand to help.
You can call our Customer Service team on 0845 459 0088 or you can email us here.
We advise that our deliveries take place between 09:00 and 18:00, there may be slight delays sometimes due to traffic and such. Every effort will be made to ensure that deliveries to work places and offices are completed during work hours, but please advise us if the recipient is likely to leave earlier so that we can ensure the flowers are received.