eFlorist Help Desk

Can I request a delivery time?

Last Updated: Aug 16, 2016 12:25PM BST
Our deliveries take place between 09:00 and 18:00, Monday to Friday, for all of our methods of delivery, be it florist, courier or Royal Mail.

We appreciate that there are times when you may need to request that the delivery takes place before a certain time or after certain hours, perhaps due to work, appointments or just the hectic lifestyle of the lucky recipient.

You are welcome to request a delivery time if the bouquet ordered is one of our florist delivered bouquets and while we will make every effort to meet this request, we do advise that we are unable to guarantee any timed delivery requests due to the varying workload and variables out of our control, for example traffic or adverse weather conditions.

Rest assured if the flowers are ordered for a funeral, the delivery time is guaranteed and often checked with the local funeral directors to ensure the tribute is in the right place at the right time.

If you have ordered one of our courier delivered or Royal Mail delivered bouquets, unfortunately we are unable to influence the delivery time in any way. It's worth mentioning though that measures will be taken to try and ensure deliveries to workplaces are received during work hours. Furthermore, the sooner the deliveries are completed, the sooner the driver is finished for the day.

We hope this helps.

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