eFlorist Help Desk


  • Delivery Times

    We understand you will be keen to know when the recipient will be receiving the flowers you've kindly bought f...

    Feb 28, 2014 01:43PM GMT
  • Can I track my order?

    Our deliveries take place between 09:00 and 18:00, Monday to Saturday. If you would like an update on the sta...

    Mar 14, 2014 11:25AM GMT
  • My flowers haven't arrived!

    We're sorry if the flowers haven't yet been received by the intended recipient on the date you had hoped for. ...

    Mar 14, 2014 02:25PM GMT
  • How much is delivery?

    On top of the cost of the flowers, there is a service charge cost. The service charge applied will vary based ...

    Mar 14, 2014 02:32PM GMT
  • Can you deliver to hospitals?

    Many hospitals no longer accept flowers on the grounds of Health & Safety so it is always advisable to che...

    Mar 14, 2014 02:01PM GMT
  • How will my flowers be delivered?

    Our beautiful flower arrangements are available for delivery via three different methods. For each bouquet, th...

    Mar 14, 2014 02:13PM GMT
  • What happens if the recipient is not at home?

    Should the person you are sending flowers to not be at home at the time of delivery, there are three options o...

    Aug 07, 2014 03:47PM BST
  • What time do I need to order by for a same day delivery?

    We offer same day delivery on our florist delivered bouquets. This service is available for orders placed befo...

    Mar 14, 2014 02:46PM GMT
  • Who sent the flowers?

    The lucky recipient will receive the flowers, any chocolates or extras you have opted to send and the card mes...

    Mar 14, 2014 02:17PM GMT
  • Why did the flowers arrive a day early?

    We aim for all flowers to be delivered on the selected delivery which is of course why we offer the option of ...

    Mar 14, 2014 02:48PM GMT

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